Introduction

Welcome to the Data and Privacy page for Bridged Media, registered as NITL Ltd (referred to as "we", "us", or "our"). At Bridged Media, we take data privacy seriously, and we are committed to ensuring that your personal data is handled in compliance with applicable data protection laws and regulations. This Data Deletion Request page outlines the process through which you can request the deletion of your personal data from our application ("the App").

Our Role as Data Processor

It is essential to understand that Bridged Media operates as a data processor for our customers ("the Customers"), who are the data controllers. As a data processor, we provide the platform and tools to collect and process data as instructed by our Customers. The data collected is determined by the specific purposes and preferences set by our Customers, and Bridged Media is not responsible for determining the purposes or means of processing your personal data.

Data Collection Process

The data collected by the App is entirely dependent on the instructions and choices made by our Customers. For instance, a publisher using our services may request access to specific information, such as emails, through Facebook sign-in, and ask for preferences regarding the type of content users wish to consume. Bridged Media's role is to design the forms and optimize the user journey to facilitate this data collection process.

Consent Management and adherence to General Data Protection Regulation (GDPR) and Data Protection Act (DPA)

As Bridged, we fully abide with regulations regarding data processing as defined in GDPR and DPA. As a processor, we process visitor information as requested by our customer. This information is either sent directly to the customer (with no trace left on Bridged) or kept in our servers for our customers to access through our dashboard.

As Bridged, we also query visitor identification systems to customize how our script runs to identify a repeat customer or customize their journey based on information such as Country, IP Location etc. We use javascript native libraries to get this information. If we use such identifiers, the website visitor is shown that Bridged collects Analytics cookies. These cookies are sometimes called different names by our customers but we only process the identifiers once the website visitor provides consent. However, if our customer does not want to use this information as part of the journey configuration, such cookies are not shown on the consent wall.

More data request on consents and how we process data

For more documentation on how consent management is done, you can submit a request through Email: Send an email to tech-support@bridged.media with the subject line "Data Deletion Request."

Your Data Protection Rights

As a user of the App, you have certain data protection rights that are recognized and protected under applicable data protection laws. These rights include the right to access, rectify, and delete your personal data. You also have the right to withdraw your consent to data processing, the right to object to processing, and the right to data portability.

Data Deletion Request Process

If you wish to exercise your right to request the deletion of your personal data from the App, we have put in place a straightforward process to facilitate this request. Please follow one of the steps below:

Submit a Data Deletion Request to the publisher: You can unsubscribe to the emails received from the publisher or write to the publisher who collected your email.

Submit a Data Deletion Request to us: To initiate the data deletion process, you can submit a request through Email: Send an email to tech-support@bridged.media with the subject line "Data Deletion Request."

Provide Necessary Information: In your data deletion request, please include the following details to help us locate and identify your data:

a. Full Name
b. Email Address
c. Any additional information that may be helpful in locating your data within the App.

Verification Process: To protect your data from unauthorized access or deletion requests made by others, we will need to verify your identity before proceeding with the deletion process. Our verification process may require you to provide additional information or documentation to ensure that the data requested for deletion is indeed yours.

Confirmation of Data Deletion: Once we have successfully verified your identity and located your data, we will proceed with the deletion process. Upon completion, you will receive a confirmation email or notification.

Data Retention Period

As a data processor, Bridged Media retains your personal data only for as long as necessary to fulfill the purposes for which it was collected and as required by applicable laws and regulations. Once the data retention period has expired or if you have requested the deletion of your data, we will take all reasonable steps to erase, anonymize, or securely destroy your personal data in a manner consistent with applicable legal requirements.

Exceptions to Data Deletion

In some cases, we may be required by law or regulation to retain certain personal data, even after a deletion request has been made. These exceptions may include, but are not limited to, situations where data retention is necessary for legal claims, compliance with financial regulations, or the exercise of legal rights.

Contact Us

If you have any questions or concerns about this Data Privacy page, the data deletion process, or how we handle your personal data, please feel free to contact us at tech-support@bridged.media.